How CogHalo looks after your information
Who we are
CogHalo is a trading name of Cherry Wellbeing Limited, registered in Northern Ireland (company number NI737843), registered office 110d Movilla Road, Newtownards BT23 8RQ. We are the controller of the personal information described here. Contact: Jonathan Richards, jonathan@coghalo.com.
What we collect, and why
| When | What | Why, and the lawful basis | Where it is kept |
|---|---|---|---|
| You download the free playbook only | Nothing | The download needs no details | Not kept |
| You tick "Also send me the weekly briefing" | First name, email, the date and IP address of your sign-up and confirmation | To send the briefing. Basis: your consent, which you can withdraw at any time | MailerLite |
| You book a call | Name, email, anything you write in the booking form, the time booked | To hold the call and follow it up. Basis: steps you asked for before a possible contract, and our legitimate interest in replying | Cal.com; our email; Attio (our contact list) |
| You email us | Your message and contact details | To reply. Basis: legitimate interests | Our email (Google Workspace) |
| You accept analytics cookies | How you use the site, through cookies (see the cookie notice) | To improve the site. Basis: your consent | Google Analytics |
| Any visit | Anonymous page counts, without cookies | To see which pages work. Basis: legitimate interests | Vercel (hosting and analytics) |
We never sell your information and we do not use it for advertising.
Marketing
We only send marketing emails, including the weekly briefing, to people who have ticked the box and confirmed by email. Every email has an unsubscribe link. You can also reply or write to jonathan@coghalo.com and we will take you off the list.
Who helps us
These services process information for us under contract: MailerLite (email list), Cal.com (bookings), Attio (contacts), Google (email and, with consent, analytics), and Vercel (website hosting). Some are based outside the UK; where information leaves the UK, we rely on the safeguards each provider offers under UK data protection law, such as the UK–US data bridge or the UK international data transfer agreement and addendum.
How long we keep it
- Briefing subscribers: until you unsubscribe, then we keep only your email address on a "do not email" list, so you are never added again by mistake.
- Bookings and enquiries that do not become work: 24 months.
- Client records: 6 years after the engagement ends, for legal and tax reasons.
Analytics data
Google Analytics data, if you accepted it, is kept for 14 months. Vercel page counts are anonymous.
Your rights
You can ask for a copy of your information, ask us to correct or delete it, object to or restrict how we use it, ask for it in a portable format, and withdraw consent at any time. Email jonathan@coghalo.com; we will reply within one month.
If you are unhappy, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk.